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FAQ

Below are some common questions from our customers, if you have additional product inquiries. please send it to support@goneo.com

Q1: What devices can GONEO 300W power?

A: With its 300W Pure Sine Wave AC inverter, this solar generator can power most of your appliances under

300W.

Q2: How long will GONEO 300W power my device?

A: Working time = 300Wh* 0.85 / operating power of your device. Kindly note the actual working time may vary 

under different circumstances.

Q3: What kind of solar panel should I choose?

 

A: Any 18-24V solar charger with DC 5.5*2.1mm male connector, up to two 100W solar panels can be connected simultaneously (one is connected to the PV port and the other to the DC port)


Q4: How long will the solar generator be fully charged?


A: It will take about 5.5 hours to fully rechargre the battery through a 100W solar panel. There are 3 recharge

modes for this solar generator. It can be fully recharged through DC port (in 5.2hrs), PD 100W USB-C port (in

3.3 hrs). It takes only 2 hours to fully recharge the battery through the USB-C port and DC port simultaneously.


Q5: Why does the battery power station lose power when not in use?


A: AC inverters, DC regulators or LED screens consume a certain amount of power in standby mode, so please

turn it off completely when not in use.

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